PassStamp · Support
Help & Support
Have a question, hit a problem, or spotted something wrong in a question or solution? Email us — that's the fastest way to reach a real person, and we use your reports to make the app better.
Contact us
What we can help with
- Trouble downloading, opening, or unlocking an exam
- Restoring a purchase on a new device
- A question or worked solution that looks wrong
- Feature requests and feedback on the app
- Anything else about PassStamp
To help us resolve it faster, please include your device and OS version (e.g. iPhone 15, iOS 18) and, if it's about a specific question, the exam and discipline you were studying.
Report it from inside the app instead — open the worked solution and tap “Report a problem with this question” at the bottom.
PassStamp questions are generated, so every one is built from an ID and a set of values. The in-app report carries those, which lets us reproduce the exact question you saw and turn it into a permanent regression test. Describing it from memory can’t do that — and every report genuinely does get read.
Purchases & refunds
PassStamp is free to download, with a one-time in-app purchase to unlock each exam. Purchases and refunds are handled by the App Store or Google Play — refund requests go through Apple or Google directly, per their store policies. If you're not sure how, email us and we'll point you the right way.
More information
See our Privacy Policy and Terms of Use.
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